What We Do - Publications

Over the years, HEDNA’s working groups have both collected and developed a variety of resources to aid industry professionals in addressing key issues. The working group white papers are available for download using the links below.

Additionally, HEDNA offers members tools for their ongoing professional development, including conference materials and standards resources. Members can access the complete library of publications on the Members Only Site.

HEDNA White Papers 

Payments Trends and Future Best Practices in the Hotel Sector
Global Hospitality Payment Working Group, June 2017

Mobility, Distribution and Customer Friction
Mobile Working Group, June 2017

Heavy META: How to Optimize Your Presence on Metasearch
Metasearch Working Group, July 2014

HEDNA (Hotel Electronic Distribution Network Association)
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